Pages Showing Blank

Elizabeth Tobin

• September 06, 2021 15:31

Hi,   I have a simple site with 3 pages.  Two are showing properly and are editable with the brizy builder - no issue.  

 

One page, my about page shows blank. I even deleted it, rebuilt it with the brizy editor - same issues. 

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  Permanently deleted user

  • September 06, 2021 17:12

  Hi Elizabeth,

  Thank you for contacting us.

  Could you, please, check if you are using the latest versions of Brizy Free 2.3.14 and Brizy Pro 2.3.12? Then, please disable all plugins, except Brizy Free and Pro, and check again this issue. Let me know if it works.

  Best regards, Nelea.

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  Elizabeth Tobin

  • September 07, 2021 07:17

  I already updated to the new aspersions and removed all other plug-ins as per previous advice within other threads. Heartlandpurity.com Is the web address, and I remove the page that isn’t showing from the top the other two pages are built exactly the same and show up just fine. I also checked for templates as shown in a previous screenshot. Beth Tobin eForther Designs 

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  Permanently deleted user

  • September 07, 2021 11:47
  • Edited

  Hi  Elizabeth,

  We cannot inspect the problem if the page has been deleted. Could you please add back the about page, so we could inspect it?

  P.S please do not reply to the notification email - noreply@brizy.zendesk.com; the emails will be received as spam and they will not be posted here.

   

  Best regards, Nelea.

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  Elizabeth Tobin

  • September 07, 2021 14:13

  The page is there. I deleted it from the menu bc I have people looking at a blank page otherwise. I would like a private ticket please. Beth Tobin eForther Designs 

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  Permanently deleted user

  • September 07, 2021 15:43

  Hi,

  Please send us the WP credentials to this site. We have created a private ticket for this request. You had to receive a notification regarding this by email.

  Best regards, Nelea.

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