Adding block isnt working

Ab Advany

Adding saved block isnt working. The images are not loading.

Comments

5 comments

Doina P

September 06, 2021 13:03
Hello,

Thank you for your message!

Regarding what you have said, can you please give us more details about your situation? Maybe some screenshots? At the same time make sure you have the latest Brizy versions: Brizy Free 2.3.13 and Brizy Pro 2.3.11 . Try to clear the cache and change the theme. This might work! Hope to hear from you soon!

Have a nice day and kind regards,

Doina
0
Ab Advany

September 06, 2021 14:45
both are updated!

Screenshot of the block in the saved section
```
and here is the whats it is showing me
```
0
Mihail Stremenovskii

September 08, 2021 07:40
Hello!

Sorry for the delay with the answer.

We did release a new plugin update.

Please update your Brizy Free to 2.3.13 And Brizy Pro to 2.3.12

After it, Please clear your website cache and cache of your browser too.

Kind regards,

Mihail
1
Ab Advany

September 09, 2021 12:13
Did everything. Also readded the block from the old website... not working
0
Mihail Stremenovskii

September 10, 2021 11:00
Hello!

Thank you for the report.

I've created a private ticket, you should receive an email notification regarding this. In this ticket, please, provide us the link to your website and admin access to the WP dashboard, we would like to check the problem from your dashboard.

Also, please provide us step by step instructions on how to repeat your issue.

Thank you!

Kind regards,

Mihail
0

Please sign in to leave a comment.