Thumbnail

Santiago Perez

• September 02, 2021 11:31

Hi guys,

I changed the thumbnail for this website https://www.somosdeltuy.com/ about 3 weeks ago but whenever it is shared online, it keeps showing the old one. 

How can we make it show the new thumbnail?

 

Thanks

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  Permanently deleted user

  • September 02, 2021 14:42

  Hi Santiago,

  Thank you for contacting us.

  We just checked your project and everything looks fine. Could you please send us a screenshot ?

  Best regards, Nelea.

   

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  Santiago Perez

  • September 03, 2021 07:59

  Hi Nelea, Thanks for your reply. These are screenshots of how it is being sent to social media. We changed the thumbnail to This one is our new thumbnail As you can see there is a different one. We changed it about 3 weeks ago. Thanks. 

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  Permanently deleted user

  • September 03, 2021 08:07

  Hi Santiago,

  Unfortunately, I don't have any screenshots attached here. Could you please send it again?

  P.S.please, do not reply to the non-reply@zendesk.brizy.io email address; your last message was received as spam and we had to recover it.

  Best regards, Nelea.

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