Account limits query
Hi team,
I hope you're well.
I've just heard/seen that you ran a lifetime deal for Brizy Cloud on AppSumo, which was cheaper than the $214 I paid for Brizy Pro and also included some Brizy Pro allowance. My purchase included Brizy cloud but it was for 2 years only, and it began from the time of purchase.
I backed Brizy early (and still haven't used it just yet) because I thought I was locking in a much better deal than would be available in the future, or at least lock in access to the best future deal for the cloud. With the world moving to SaaS, I should probably have just waited, as AppSumo seems to always offer the best deals on everything.
Could you please consider removing the time limit for the Brizy cloud on my account?
Thanks for your time
Callum
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Hi Callum,
Thanks for your message.
The Appsumo deal you are talking about was in 2019: https://appsumo.com/products/brizy/ (2 years ago).
I see that you have purchased our Lifetime Wordpress plan that gave your 2 years of Brizy Cloud unlimited hosted websites with custom domains.
I'm afraid we can't remove any time on your account, the system doesn't work like that, and we can't play favourites. I hope you understand.
Since you are a LTD customer, not sure you know we are making some big plans and pricing changes and we'll remove unlimited website in Brizy Cloud forever this month. There is a change to continue to get unlimited websites by locking in a Studio Subscription by 18th September.
If you don't use Brizy Cloud, this lock in is not for you.
Best,
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