Mobile Menu Not Working

Michael Martin

• August 27, 2021 16:25

I am running full updated versions of Brizy and Brizy Pro on Blocksy and can't seem to get the menu to work on a mobile device. 

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  Doina P

  • September 01, 2021 08:23

  Hello Michael,

  Thank you for your message and sorry for the late response! From the  27- 31 of August, Brizy Support was not available!

  Regarding what you said, can you please give us the link to your website? At the same time if you temporary deactivated all external plugins and activate a WP default theme, did you encounter this problem? Hope to hear from you soon!

  Best regards,

  Doina

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  Michael Martin

  • September 01, 2021 13:42

  Doina - 

  Thank you for getting back to me. I run Brizy Pro (and usually Blocksy theme) on over 20 website, and have been going through them all one-by-one. On Fas-Trak.com, ZShield24.com and ChitoShield.com, the menus are now working on mobile (they weren't earlier), but on Synergy-Americas.com and Bio-Bombs.com it is not. 

  The common issue appears to be a plugin, so you may close this ticket. Thanks

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  Doina P

  • September 01, 2021 13:45

  Hello Michael,

  You are welcome! And thank you very much for letting us know that the issue is solved! If you ever encounter any other problems or have some questions, please feel free to ask! We will be happy to help!

  Have a nice day and best regards,

  Doina 

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