Mega menu and sticky menu not working

Leonel Ibarra

• August 27, 2021 15:33

Hi,

After updating to Brizy 2.3.13 and pro 2.3.11 Mega menus and sticky menus stoped working. 

Here's the video: https://jmp.sh/FMXtiY6

Downgrading to pro 2.3.10 solved the issue so I'm staying with that version of pro. Hope you can solve this issue because I have megamenus in most of my sites. 

 

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  Denis B

  • September 01, 2021 09:08

  Hi Leonel,

  Thank you for contacting us.

  Unfortunately, I wasn't able to re-produce the problem as everything works correctly both in editor and live view.
  We are still verifying what could be wrong. We'll reply you shortly with an update.

  Best regards,
  Denis.

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  Leonel Ibarra

  • September 01, 2021 18:28

  Hi,

  I tried it again, I updated to Brizy pro 2.3.11 and it works fine now. Thank you. 

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  LAURENT gaetan

  • September 09, 2021 10:03

  Hi I've got the same problem.

  I tried to updated to Brizy pro 2.3.12, but nothing.

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  Denis B

  • September 09, 2021 12:53

  Hi Laurent,

  Thank you for contacting us.

  Could you, please, try to re-install both Brizy Free and Brizy Pro and to check if this will make any difference?

  Looking forward to your reply.

  Best regards,
  Denis.

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  LAURENT gaetan

  • September 10, 2021 08:34

  Hi, I did it, but it hasn’t worked.

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  Denis B

  • September 13, 2021 07:47

  Hi,

  Thank you for your reply.

  1. Please, provide us link to your website.
  2. What Brizy Free and Brizy Pro versions are installed at the moment?

  Kind regards,
  Denis.
  
  P.S. Please, do not reply to non-reply@zendesk.brizy.io email address. Your last message was received as spam and we had to recover it.

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  LAURENT gaetan

  • September 16, 2021 09:25

  You will find our site web: www.chateaudetilly.fr

   

  

  And now, I have a new problem with the “contact”, It doesn’t work and I can’t receive information from my potential client.

  This one is really a urgency please.

   

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  Denis B

  • September 16, 2021 12:44

  Hi,

  Thank you for your reply. I've created private ticket for you, you should receive email notification regarding this one. In this ticket, please, provide us admin access to your WP dashboard, we would like to check problem from your dashboard.

  Best regards,
  Denis.

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