Brizy cloud subscription upgrade

Gökhan Kökcü

• August 27, 2021 07:53

Hello, 

Last month I registered to Brizy Cloud for a monthly subscription to try your pro features. Now I liked it. I want to change my subscription type from monthly to yearly. How can I do it?

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  Doina P

  • September 29, 2021 13:32
  • Edited

  Hello,

  Thank you for your message and sorry for the late response! From the 27 - 31 of August Brizy Support was not available!

  Regarding what you said, go to Account > Upgrade Subscription, chose the one you need and it will do everything automatically. Hope this helps! If you have any other questions, please feel free to ask! We will be happy to help!

  Have a nice day and kind regards,

  Doina

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  Gökhan Kökcü

  • September 01, 2021 13:34

  There is no such an option at that location. I can see only "cancel subscription" there. How can I upgrade my subscription? Please help.

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  Doina P

  • September 01, 2021 13:51

  Hello,

  Thank you for getting back at us!

  Regarding what you said, it is weird that you do not have the upgrade button. We will look into this and try to solve it. At the same time, I would ask you to cancel your subscription so your money would not be taken from your account and pay again for personal and studio.

  Hope this helps and made things clear!

  Have a nice day and best regards,

  Doina

   

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  Gökhan Kökcü

  • September 01, 2021 14:03

  Ok, I did it like that. Thank you.

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  Gökhan Kökcü

  • September 02, 2021 06:21

  Thank you for your reply There is no any option as you said, here I see only "cancel subscription" Please see attached screenshot. 

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  Doina P

  • September 02, 2021 12:13

  Hello,

  Thank you for your message!

  Regarding what you said, unfortunately I can not see any screenshots attached. See this.

  Can you please try and send them again? Thank you in advance! 

  Best regards,

  Doina

   

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