Please help me!
I first updated to the latest versions of free brizy 2.3.13 and then brizy Pro. Now my website doesn’t work.
-The layout is a complete mess.
- some Images are missing
- some text is missing
- fonts are different.
- sliders no longer work and have created a second row of pictures
- links on images no longer work
-pages not loading because “they are unavailable or met the capacity”
My website is https://royalfloridahomes.com
This is ridiculous, I’ve had major issues every time there is an update( which is often) with brizy. From Having to do manual updates to deleting files on my server, etc etc.. just so the update “works”
I don’t understand what is going on and also I can’t imagine many customers having the time to deal with this constant update issue that seems to be weekly. I’m to the point where when I see a brizy update I dread it because I know I’m going to have to cancel my whole work day just to deal with the crash the update will bring, just to get my website back to where it was to begin with.
I truly loved your product when I first started using it. But currently it’s costing me so much time, and I’m losing money and clients every time there is an update. I have never experienced this with any other Wordpress theme, builder etc
Please help because I’m at my wits end now.
And yes I updated the brizy free first and then the brizy pro.
please help!
Thank you
Holly
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Hi Holly,
Sorry for not getting back to you sooner but the support was limited these days.
I just checked your website and everything works well now. Please see here. Yes, we had an issue with the last update but it was fixed quickly. Apologies for this inconvenience. At the moment our developers are doing all their best to increase the quality of our builder and constantly are adding some improvements in this way.
We are sorry for this inconvenience.
Best regards, Nelea.
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