Brizy site not showing live
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Hi,
I just checked your site and it seems to be working: https://jmp.sh/FpyxTej Did you downgrade or do any other action?
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That isn’t my site. Please view www.abaguild.org
After I updated the plug-in today, none of the edits that I did with Brizy are viewable on the live site. I can now only view my edits when go to the site and click “Edit with Brizy”
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Hi Tyron,
Sorry for late reply.
First of all, please, make sure that you updated both Free and Pro versions (Free 2.3.13 and Pro 2.3.11). Clear browser cache. If this doesn't make any difference, please, open your Home page in Brizy and click on "Update" button and check if page will be loaded properly in live view.
Best regards,
Denis.0 -
Thank you for your help! Every page is now showing up properly except for the homepage! Please help! I'm not sure what else to do.
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Hi Tyron,
It looks like problem was in cache as your website, including Home page, is displayed correctly. Please, check it now: View screenshot.
Kind regards,
Denis.0 -
Resolved!
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Thanks a lot for your help. Is this anyway you can tell me how to fix this in case it happens again? Is there a video demonstration available perhaps?
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Hi Tyron,
Sorry for late reply, support is limited on weekends.
It looks like your server cache is cleared automatically and when I check your website everything was working correctly. So, at that point we didn't do anything with your website.
Best regards,
Denis.
P.S. Please, do not reply to non-reply@zendesk.brizy.io email address. Your last message was received as spam and we had to recover it.0
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