Problem Woocommerce Subscriptions ATC

Nicolas Clément

• August 26, 2021 08:12

Hello, the Brizy add to cart button is no longer working on Woocommerce Subscriptions products.
It does however work on simple and variable products.
This problem is also present in the builder.

I can't sell anything new in the meantime, could you see that?

Thanks

 

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  Denis B

  • August 26, 2021 09:10

  Hi Nicolas,

  Thank you for reaching out to us.

  Are you using any plugin/add-on for WooCommerce subscriptions?

  Kind regards,
  Denis.

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  Nicolas Clément

  • August 26, 2021 09:32

  Hi, yes I use the official plugin Woocommerce Subscriptions : https://woocommerce.com/fr-fr/products/woocommerce-subscriptions/?utm_source=google&utm_medium=cpc&utm_campaign=marketplace_search_brand_row&utm_content=+woocommerce_+subscriptions&gclid=CjwKCAjw95yJBhAgEiwAmRrutLH0Ye7C_TYZtY9wNZZYuGbatCijFrN211ezRYiZrWOAVCre--3hORoCr0UQAvD_BwE

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  Denis B

  • September 01, 2021 09:45

  Hi,

  Sorry for late reply, support was limited these days.

  Regarding your problem. I've created private ticket for you, you should receive email notification regarding this. In this ticket, please, provide us admin access to WP dashboard, we would like to check problem from your dashboard.

  Best regards,
  Denis.

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