Ghost blocks present on new page

Vukasin Rancic

• August 26, 2021 07:35

Hello,

I use the WAAS licence. I have a peculiar thing. When I or the users create a new page, it already contains various blocks. They are displayed as global blocks. But in the library they do not exist (anymore). No template has been defined either. I don't know where the blocks come from. When a new page is created, I would like to have an empty page. I need help.

Thank You
Steffen

 

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  Doina P

  • August 26, 2021 09:54

  Hello Stephan,

  Thank you for your message!

  Regarding what you said, can you please make sure you have Brizy latest versions? Brizy Free 2.3.12 and Brizy Pro 2.3.10. Hope to hear from you soon!

  Kind regards,

  Doina

   

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  Vukasin Rancic

  • August 27, 2021 10:30

  Hi Doina,

  I've installed Free 2.3.13 and Pro 2.3.11

  Thank You

  Steffen

   

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  Doina P

  • September 01, 2021 08:00

  Hello Steffen,

  Thank you for your message and sorry for the late response! From the 27 - 31 of August, Brizy Support was not available.

  Now regarding what you said, do you still encounter this problem? Can you maybe change the theme and see if this still occurs? Hope to hear from you soon!

  Best regards,

  Doina

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  Vukasin Rancic

  • September 07, 2021 13:12

  Hello?

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  Mihail Stremenovskii

  • September 08, 2021 11:21

  Hello Steffen!

  So we did not receive any answers from you regarding recommendations from Doina. 

  May you please inform us about it? 

  Thank you!

  Kind regards,

  Mihail

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  Vukasin Rancic

  • September 09, 2021 09:03

  Hi Mihail,

  Yes, the problem also occurs with other templates (freshly installed Twenty Twenty-One).

  Thank You and best regards

  Steffen

   

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  Mihail Stremenovskii

  • September 09, 2021 09:12

  Hello!

  Thank you!

  I've created a private ticket, you should receive an email notification regarding this. In this ticket, please, provide us the link to your website and admin access to the WP dashboard, we would like to check the problem from your dashboard.

  Kind regards,

  Mihail

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