Link to file in popup apparently not working

Stanley Clark

• August 26, 2021 03:04

The site I am working on consists largely of thumbnail images, which when clicked produce a popup with a larger version of the image and its data.  I wish to allow the user to be able to click on the image in the popup to produce an enlargeable version of the same image in a new tab in the browser.  This has never worked properly, though.  At first, every popup whose image was linked to the file containing it took the user only to the last image so linked.  That is, for five popups, each containing a separate image linked to the file containing that image: when the image in any of the popups is clicked, all open only the fifth image in a new tab.  Now, a few weeks later, they're linked to another file in my media library not associated with the popups I am attempting to link.

Should this work, or is there something obvious I'm missing here?

A second question:  My captions include two spaces before and after a "middle dot", as follows:  <Name of Piece  ·  15" x 10"  ·  2015>.  Brizy keeps converting the double spaces to a single space (but is not uniform in its efforts), which is driving me crazy.  Can this be turned off?

Thank you in advance for your help.

Stan Clark

 

0

• 

  Denis B

  • August 26, 2021 09:54

  Hi Stanley,

  Thank you for contacting us.

  Can I ask you to provide link to the page so we can first of all take a look on problem you described?

  Kind regards,
  Denis.

  0
• 

  Stanley Clark

  • August 27, 2021 15:26

  Denis, Thank you for the quick reply. The URL for the affected page is: http://www.stanclark.art/monotypes/ The first four images in the “Island Series” block at the top of the page each brings up a popup in which the image is supposed to be linked to the file containing that image. I see now that each popup image is linked to the image file placed in the last-defined popup. On this page, the popup for “Inner Logic”—near the bottom of the page—is the last popup I created (by modifying a saved popup, as with all the others). Thanks again, Stan 

  0
• 

  Stanley Clark

  • August 27, 2021 22:59

  Denis,

  Apologies for not replying correctly--I'm a rank newbie on the forum.  It is now clear that all links to the image files that appear in the popups are instead to the last image uploaded, whether or not it's associated with a popup.

  Thanks,

  Stan

  0
• 

  Denis B

  • September 02, 2021 09:20

  Hi Stanley,

  Sorry for late reply.

  I've created private ticket for you, we would like to check problem from your dashboard. In this ticket, please, provide link to your website and admin access to your WP dashboard.

  P.S. Please, do not reply to non-reply@zendesk.brizy.io email address. Your last message was received as spam and we had to recover it.

  Best regards,
  Denis.

  0

Please sign in to leave a comment.