Brizy appears to be creating very high CPU usage on server
For the last few days Brizy builder prevents my page from loading because it appears to be generating CPU usage peaks. I get a host error from cloudflare when I run Brizy.
My entire site has been built with Brizy.
Any help would be greatly appreciated.
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Hello Malachy,
Thank you for your message!
Regarding what you said, can you please send us the URL of your page? At the same time can you please tell us when exactly did this issue appear? Hope to hear from you soon!
Best regards,
Doina
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Hi,
The website is waterparish.host. I've been experiencing this since the weekend - I think it began on Saturday.
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Hello Malachy,
Thank you for the quick response.
The site that you gave me can not be accessed. See this to understand what I am talking about: https://jmp.sh/Emx6Lpo Can you please give me a direct link? And please give us many details about this as you can. (e.g where exactly is the problem, in what processor?) Hope to hear from you soon!
Kind regards,
Doina
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Hi
The home page is called home and is usually accessed at https://www.watersideparish.host
Because of the high volume of CPU it cannot be accessed.
Would you like me to turn of the brizy plugin so you can visit the page successfully?
Thanks.
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Hi again,
Thank you for the details and response!
Regarding what you said, I have created a private ticket for you and one of my colleagues will contact you as soon as possible! Thank you for the understanding and patience!!
Have a nice day and kind regards,
Doina
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I have responded to the ticket. It's been a couple of days now and I have not recieved a response and my site is still down.
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I am using the most up to date versions of Brizy and Brizy Pro - when I activate the plugin - the homepage refuses to load. I have ruled out all other plugins.
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Hello Malachy,
Thank you for your message!
Regarding what you said, we are waiting for a response from our developers. Sorry for the waiting and thank you for the understanding!
Have a nice day and best regards,
Doina
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Thank you Doina for the update.
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You are welcome! We are glad to help! We will contact you as soon as we have an answer!
Best regards,
Doina
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I thought I would provide an update for anyone experiencing the same issue.
The kind support staff at Brizy looked at my website and discovered that there was a problem with integrating the Post Grid plugin I was using. The solution at present is to make use of Brizy's built in post facility. I have tried other post grid plugins and they also failed. This should be remedied in a future update.
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