Images broken, font not loading, Content Encoding Error

Alex Khait

• August 20, 2021 23:29

HI,
First time I'm encountering the problem like this.
One day I work on the page everything works, next day same page has broken images, not loading font, sliders not working, and sometimes going to the page it gives almost blank page with an Content Encoding Error message
Problem gets fixed or partially fixed when I change theme, from Astra to Gutenix for example.
I use latest updated versions of brizy and brizy pro

Never happened this before so constantly.
I would be glad for any help on this.
Thank you.

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  Doina P

  • August 21, 2021 09:01

  Hello Alex,

  Thank you for your message!

  Regarding what you said, we are sorry for this inconvenience! I will create a ticket for you and one of my colleagues will contact you as soon as possible! Thank you for your patience and understanding! If you have any other question or encounter a problem, please feel free to ask! 

  Have a nice day and kind regards,

  Doina

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  Alex Khait

  • September 02, 2021 02:58

  So solution was to turn off plugin.
  my server image optimization plugin that was installed together with wp.

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  Doina P

  • September 02, 2021 12:16

  Hello Alex,

  Thank you for your message!

  About what you said - we are glad that everything works now! If you have any questions or ever encounter a problem, please feel free to ask! We will be happy to help.

  Have a nice day and best regards,

  Doina

   

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