'Project not found' Issue

Christine Samuel

• August 19, 2021 19:30
• Edited

Hi, I've posted the same issue before, but it happened again. It seems there is consistency. Sometimes it works and sometimes 'project not found' appears.

This inconsistency happens through out the day. Sometime from one click or refresh away.  And it is not just about cache, because I ask other people check my website and some of them get to the 'project not found'.

Sometimes the homepage work and when I click a navigation menu the second level page appears with 'project not found.'

Can you fix it, please? Because I am about to launch a new program and it won't work if they can't find my website. I'd like to make sure access to the site is consistent.

https://www.innerworkmatters.com/

Thanks.

 

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  Permanently deleted user

  • August 20, 2021 11:48

  Hi Christine,

  Apologies for this inconvenience.

  Could you please check now? the problem was fixed.

  Thank you for your patience.

  Best regards, Nelea.

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  Christine Samuel

  • August 20, 2021 14:44

  HI Nelea,

  Now I got a warning message that the site is not secured. It seems when you fixed it the SSL certificate is accidentally removed. Can you fix it, please? I urgently needs to have my site accessible to the users.

   

  Thank you,

  Christine

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  Permanently deleted user

  • August 20, 2021 14:48

  Hi,

  I just checked your website and it is secured, please see here.

  Best regards, Nelea.

   

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  Christine Samuel

  • August 20, 2021 14:54

  It works now both on my mobile and laptop browser.

  It was pretty stressful to find out sometimes it worked sometimes it didn't.

  I'll keep my finger cross. Hopefully there is no problem anymore.

   

  Thanks for your help.

  Christine

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  Permanently deleted user

  • August 20, 2021 15:03

  Hi,

  If you will have any others problems please write to us and we will be glad to help you.

  Have a nice day. Nelea.

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