Accordion and Blog Post Chronology went wrong after Brizy Pro updated to Version 2.3.8

Answered

Ivy C

• August 19, 2021 13:45

I would like to highlight TWO issues encountered after updated Brizy Free to Version 2.3.11 and Brizy Pro to Version 2.3.8 concurrently this week and last week.

Issue 1: Accordion for all pages not working when click on the arrow anchor. It won't drop down.

Issue 2: Blog post was initially appeared as latest date for first post but now it went to last post.

Please Help. Thanks.

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• 

  Doina P

  • August 19, 2021 14:13

  Hello Ivy,

  Thank you for your message!

  Regarding what you said, I tried to reproduce the issue but did not manage to. The accordion works for me. At the same time can you please send us the URL to your site so we can see the core of the problem? Hope to hear from you soon!

  Kind regards,

  Doina

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  Ivy C

  • August 21, 2021 00:51
  • Edited

  This is the Live site URL https://fslmjournals.taylors.edu.my/search-journal-of-media-and-communication-research-search/

  Please see, I can't click on the tab Year 2021, the accordion won't drop down. It works well in Brizy builder itself but not in Live view. Client is really mad.

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  Ivy C

  • August 19, 2021 14:49

  As for the Blog post issue, the latest post should appeared first, now it went to the last. 

  https://fslmjournals.taylors.edu.my/category/search-journal-of-media-and-communication-research-search/2021/volume-13-issue-2/

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  Ivy C

  • August 21, 2021 00:49
  • Edited

  Sliders also having issue now. 

  https://fslmjournals.taylors.edu.my/search/

  Top slider, the left right arrow missing and can't slide anymore. It works well in Brizy builder itself but not in Live view.

  Bottom slider, each set of slider images stack top and bottom instead it should slide from left to right. It won't slide. It works well in Brizy builder itself but not in Live view.

   

  Please help

   

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  Doina P

  • August 20, 2021 08:41

  Hello Ivy,

  Thank you for your message!

  Regarding the issues you encounter, we are very sorry this inconvenience! I will create a ticket for you and one of my colleagues will contact you as soon as possible! Hope this helps. Thank you for your patience and understanding! If you have any other questions or problems that you encounter, please feel free to ask! We will be happy to help.

  Have a nice day and kind regards,

  Doina

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  Natalia Chitoroaga

  • August 21, 2021 11:48

  Update: These issues are caused by the Page Optimize plugin. As a temporary solution, we will deactivate this plugin. The plugin compatibility will be fixed soon.

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