all the content is repeated twice. (From header to footer)

Toshio Dazai

• August 19, 2021 00:30

Hello, I am a regular user of Brizy. Thanks a lot.

I have a problem that I cannot solve.
I am using Brizy pro and Woo commerce.

I have created a product category menu, placed it in Brizy, and created a Brizy template for the product category archive in Brizy.
I created a Brizy template for the product category archive in Brizy and displayed it.

When I create the Brizy template, there is no problem, but when I actually display it, all the content is repeated twice (from the header to the footer).
(From header to footer)
Please let me know the cause and how to fix it.

URL where the problem can be seen
https://myutopia.jp/product-category/frame-ss/
There is no problem except for the category display page.

Please let me know if you can help.

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  Permanently deleted user

  • August 19, 2021 09:41

  Hi,

  Thank you for getting in touch with us.

  Please, try to activate one of default WordPress themes (for example, Twenty Twenty-One). Do you still have this problem?

  Best regards, Nelea.

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  Toshio Dazai

  • August 19, 2021 10:35

  Thanks for the reply.

  I've tried a few changes to the template, but it doesn't fix the display.

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  Permanently deleted user

  • August 19, 2021 11:19

  Hi,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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  Toshio Dazai

  • August 30, 2021 00:43

  Hi,
  Have you found out anything about this since then?
  I look forward to hearing from you. :)

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  Permanently deleted user

  • September 02, 2021 08:33

  Hi,

  Natalia replied to your message on the Zendesk platform, could you please check there?

  Best regards, Nelea.

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  Toshio Dazai

  • September 03, 2021 07:59

  Hi, Thanks for your reply. How do I access the Zendesk platform? Toshio Dazai 

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  Permanently deleted user

  • September 03, 2021 08:03
  • Edited

  Hi,

  You had to receive a notification regarding this by email. Please check your email.

  Best regards, Nelea.

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  Toshio Dazai

  • September 03, 2021 21:22

  Hi, Thank you for your reply. I understand. I will try to contact them by email. Toshio Dazai 

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