Sliders are not working!!!
The slider blocks were working fine but suddenly it just works in the brizy page builder and does not work at the front end. The images in the slider block are just stack below each other instead of slider left or right and my client is reaaally upset with this. Can someone help me, please?
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Hi Vivian,
We are sorry for this inconvenience.
Unfortunately, I could not reproduce this issue in our dashboard. Could you please confirm that you have the latest Brizy Free 2.3.11 and Brizy Pro 2.3.8 version? Please, try to deactivate all other plugins, clear the cache, and check if the problem is still present. In case, if this doesn't help, please, try to activate one of the default WordPress themes (for example, Twenty Twenty-One) and check if the slider will be displayed well. If still will not work please sent us the URL where you encounter this problem.
Best regards, Nelea.
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Hi Nelea,
I'm facing the same issue like Vivian and all your suggestion above done but the slider still appeared to be stacked at each another. Which URL to send you as mentioned above? The Live website URL? Please help.
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Hi Nelea,
By the way, this is the Live URL https://fslmjournals.taylors.edu.my/
The slider is at the bottom..
A lot of other pages sliders not working too.
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I did everything as you said but it's still not working! The URL is www.oabniteroi.org. The first block after the header should be the slider. I just noticed that parallax is not working as well.
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Hi Vivian,
We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?
Best regards, Nelea.
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