Hamburger Menu not working in Mobile

Sean Hynes

• August 18, 2021 08:05

The menu on desktop is fine, however, not sure why hamburger menu won't open it is not working I tried everything.

The Lower Row has a negative margins to bring it under the menu, could be the problem, but verified it wasn't when I changed lower row to normal Postive values on the margins. . 

Watch video
https://share.getcloudapp.com/Qwu5K9qP

 

Thanks

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  Sean Hynes

  • August 18, 2021 08:12

  Its probably one of these javsscript errors, any guesses? 

  https://share.getcloudapp.com/nOuv8lN7

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  Doina P

  • August 18, 2021 09:59

  Hello Sean,

  Thank you for your message and details!

  Regarding what you said, we are sorry that you encounter this inconvenience . Can you please give us the project URL? So we can look at the core of the problem and find a solution. Thank you very much and hope to hear from you soon!

  Kind regards,

  Doina

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  Sean Hynes

  • August 18, 2021 16:24

  OOOPS! Forgot that https://empiricinstitutional.com/

   

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  Doina P

  • August 19, 2021 12:12

  Hello Sean,

  Thank you for your message and details!

  Regarding your problem, could you please make sure you have the latest Brizy versions: Brizy Free 2.3.11 and Brizy Pro 2.3.8 . At the same time if you temporary deactivated all external plugins and activate a WP default theme, did you encounter this problem? Hope to hear from you soon!

  Kind regards,

  Doina

   

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  Sean Hynes

  • August 20, 2021 06:05

  Hello, thanks for response! Still an issues after deactivating all plugins and doing default theme in customizer. All versions updated. 

  https://empiricinstitutional.com/
  
  I got rid of one error, still didn't fix it. 

  Help. Thanks

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  Doina P

  • August 20, 2021 08:24

  Hello Sean,

  Thank you for your message!

  Regarding what you said, can you please check if you have the same URL for  WP address and Site address? Both of them has set with HTTPS? https://jumpshare.com/v/d406y8HgNhNMG1WGOu28  If they are the same and the problem still occurs, I will create a private ticket for you! Hope to hear from you soon!

  Kind regards,

  Doina

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  Sean Hynes

  • August 20, 2021 15:55

  Hello, thanks, if you are going to send a screenshot you shoudl include the URL so I know where to look based on the path in url . :( 

  I have WP Multisite and I don't have that, but in my ohter area its the same 

  https://share.getcloudapp.com/YEuOoQpP
  https://share.getcloudapp.com/rRub70E5

  I been doing this a while, there would be other issues if that were the case. Please put in ticket 

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  Doina P

  • August 21, 2021 08:23

  Hello Sean,

  Thank you for your message and details!

  Regarding what you said, I will create a ticket for you and one of my colleagues will contact you as soon as possible. We are sorry for the inconvenience you encounter and thank you for your patience and understanding! If you ever have any other questions or problems that you encounter, please feel free to ask! We will be happy to help.

  Have a nice day and kind regards,

  Doina

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