Automation lost and 'Something went wrong' error when trying to open page

Completed

Richard Schiffer

• August 18, 2021 06:19

Hi,

    I noticed some automation stopped working and the pic actually disappeared on the website I built for a client. I updated the Brizy Pro plugin to the latest version and tried again without any luck, I can't get into the page. I have DNS running thru cloudflare, I paused this, no change, pls help 

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  Permanently deleted user

  • August 18, 2021 07:17

  Hi,

  Thank you for your message.

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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  Natalia Chitoroaga

  • August 19, 2021 10:28

  UPDATE

  The old and gold issue - 403 Error from WordFence plugin.

  First, optimize the firewall - https://www.wordfence.com/help/firewall/optimizing-the-firewall/

  Then, disable both Brizy rules - https://wordpress.org/support/topic/ajax-requests-blocked/ (in the last comment from WordFence team)

   

  Natalia 

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  Richard Schiffer

  • August 19, 2021 10:53

  Thanks so much for fixing this issue Natalia and advising me on how you fixed it. I will in the future be more careful with configuring this plugin.

  all the best

  Richard

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