Sliders not working

Jack Colletti

• August 17, 2021 18:14

Hi, 

I need help. While editing all photo sliders and content sliders appear as normal but on the front end when previewing my site and when it is live the sliders disappear and instead everything becomes displayed out on the page. Can anyone please help? Ive tried to delete the block and re add it but its on every page I have used sliders so seems to be a much larger problem...

 

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  Permanently deleted user

  • August 18, 2021 07:37

  Hi,

  Thank you for your message.

  Could you please send us the URL of your page where is the slider, so we could inspect it.

  Best regards, Nelea.

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  Philipp Wedel

  • August 18, 2021 09:18

  I can confirm the same issue. But its the same caching bug as before. Just enter into edit with brizy mode, then republish. Sliders will work again. At least for me. 

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  Natalia Chitoroaga

  • August 18, 2021 09:30

  Hello Philipp, 

  But its the same caching bug as before - is it the cache issue with the home page in preview mode, or the cache on the slider? Please, specify.

   

  Thank you!

  Natalia 

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  Philipp Wedel

  • August 18, 2021 09:32

  Hi,  Im referring to the bug where websites are broken and you have to go to edit mode to restore the site. 

  That bug was discussed in a lot of previous posts? There was a statement, that the team was aware and working on a fix without eta…

  Do you know which one Im referring to?

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  Permanently deleted user

  • August 21, 2021 08:23

  Hi Philipp,

  Sorry for not getting back to you sooner, your last message was received as spam.

  This issue was fixed in the latest version of Brizy Free 2.3.11. Unfortunately, it wasn't fixed for the site whit the Astra theme. At the moment we are awaiting a fix from the part of the Astra team, also our developer team is doing some improvement regarding this problem. Soon we will release a new update where this problem will be fixed. We are very sorry for this inconvenience, both teams will try to release the fix as soon as possible.

  Sorry once again for this inconvenience.

  Best regards, Nelea.

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  Philipp Wedel

  • August 22, 2021 14:58

  Hi,

  Im not using Astra but Pagebuilder Framework and WP Zita - both on Pro...

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  Anup Puri

  • August 24, 2021 03:14

  I am also facing same issue please help me through this 

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  Permanently deleted user

  • August 24, 2021 09:03

  Hi Philipp,

  Please send us the URL of your page, so we could inspect it.

  Best regards, Nelea.

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  Permanently deleted user

  • August 24, 2021 09:04

  Hi Anup,

  Could you please confirm if you have the latest Brizy Free 2.3.11 and Brizy Pro 2.3.8 version? Also, could you please give us more details about the problem that you encountered?

  Best regards, Nelea.

   

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  Anup Puri

  • August 24, 2021 09:07

  Yes, i am using both latest version but didn't work with me . I am trying to use two images for the slider but still not working.

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  Permanently deleted user

  • August 24, 2021 15:05

  Hi,

  Could you please send us the URL link of the page where you receive this inconvenience?

  Best regards, Nelea.

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