Products not displaying correctly on home page

Completed

Herman Abiyah

• August 17, 2021 15:27

Hello, 

I have set products to be displayed the homepage of my website (moluamarkt.com), which works properly in edit mode but shows something else when I preview the page. 

How do I go about correcting that please?

Beat regards, 

Herman 

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• 

  Denis B

  • August 18, 2021 09:55

  Hi Herman,

  Thank you for contacting us.

  Could you, please, provide some screenshots of the problem?

  Best regards,
  Denis.

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  Herman Abiyah

  • August 19, 2021 10:52

  Hi Denis, Here are the screenshots. Molua home is what should be displayed. Best regards, Herman 

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  Denis B

  • August 19, 2021 10:56

  Hi Herman,

  We didn't receive any screenshots. Please, try to provide us screenshots one more time.

  P.S.: Please, do not reply to non-reply@zendesk.brizy.io email address. Your last message was received as spam and we had to recover it.

  Kind regards,
  Denis.

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  Herman Abiyah

  • August 19, 2021 11:20

  Hi Denis, 

  Thanks for getting back to me and sorry the screenshots did not come through. 

  I have attached them here again. 

  Best regards, 

  Herman

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  Denis B

  • August 23, 2021 08:01

  Hi Herman,

  Sorry for delay.

  Thank you for providing screenshots. 
  I have created private ticket for you, you should receive email notification regarding this. We would like to check problem from your dashboard. In this ticket, please, provide us link to your website and admin access to WP dashboard, we'll check the problem.

  Best regards,
  Denis.

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• 

  Natalia Chitoroaga

  • August 24, 2021 12:00

  I've updated both Brizy plugins and the issue has been fixed.

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