Non global blocks keep disappearing from all pages until one of pages are "updated"

Wendy Neal

• August 16, 2021 15:46

I have a client having an issue with her website. See her message below. I've created many sites using Brizy and never seen this issue on any of my or other clients' websites.

WordPress version 5.8

Brizy v2.3.9

Brizy Pro v2.3.7

"There are times when all of the pages on my website will only display the global blocks and no other blocks will show up (this is for all the pages on the website). But if I check it in WordPress and I just click update (on any random page) then refresh, the entire site will go back to normal. After a few hours, it will do the same thing then I have to “update” on any page again, (I don’t make any changes I just hit update) then it goes back to normal. I checked with different browsers and even my phone to make sure that the issue is not just on the browser that I am using and it’s the same thing."

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  Alex

  • August 16, 2021 21:19

  Hi,

  that's a strange issue. Can you please confirm you have the same issue if you disable all your external plugins? We should exclude any possible third cause. Once confirmed I will create a private ticket for your case and we will look into it. 

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