Error caused on my page because of my latest update of brizy pro - thriveark.com

Zaven Joukakelian

• August 15, 2021 08:51

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  Denis B

  • August 16, 2021 07:55

  Hi Zaven,

  Sorry for late reply, support is limited on weekends.

  Please, try to open this page in Brizy editor and simply update this page. After that check if page will be displayed correctly.

  Looking forward to your reply.

  Best regards,
  Denis.

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  Zaven Joukakelian

  • August 18, 2021 08:28

  we have rollback both brizy and brizy pro and possibly did open the page in brizy and saved it. now it is working, but we are waiting to ensure no such issues before updating back to the latest versions of brizy plugins. thanks Rony 

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  Denis B

  • August 18, 2021 09:50
  • Edited

  Hi,

  Yesterday, we released new update (Brizy FREE 2.3.10 and Brizy PRO 2.3.8). In this update developers improved cache functionality. This should solve the problem you described.

  Before every update we recommend to backup your website. In this case you will be able to restore from backup.

  P.S.: Please, do not reply to non-reply@zendesk.brizy.io email address. Your last message was received as spam and we had to recover it.

  Kind regards,
  Denis.

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