Brizy Pro Crashes My Wordpress Site

Paul K.

• August 15, 2021 00:49

Hello,

It's been happening since the last Brizy Pro update came out and i had updated it. As soon as the update has been completed for Brizy Pro to it's latest (see screenshot), my site has crashed!

Now, as soon as i DEACTIVATE Brizy Pro - then my site is back up, however, there's still some errors that can be seen, because my site was originally using Brizy Pro - which is what i pay for annually.

How did i try to fix it?  Well, i've completely deleted the Brizy Free and Brizy Pro from my Cpanel and redoanloaded the free version and the Pro version via Cpanel.  I've done a fresh installation and even after that - Brizy Pro is what's causing my site to be crashed.

So, in the meantime, i had to DEACTIVATE Brizy Pro, as it's not working properly.

Please let me know if you can go in to view the settings inside my WP admin.

IMPORTANT:  How can i give you my WP logins in order to avoid you indexing this chat into the search engines, as it has already happened before?

 

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  Denis B

  • August 16, 2021 08:04

  Hi Pavel,

  Sorry for late reply, support is limited on weekends.

  I have created private ticket, you should receive email notification regarding this. In this ticket, please, provide us link to your website, admin access to WP dashboard and FTP/cPanel credentials, we'll check the problem.

  Best regards,
  Denis.

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