download

Stephen Lovell

• August 14, 2021 18:18

I made the mistake of purchasing the pro upgrade on a different email. Now i believe i have  accounts which i dont need. i thought i was upgrading but instead i started another account. Can you fix that for me. My original email that I used was tmtsteve@outlook.com    I bought the upgrade through stephen@jaelov.com. Can you show me how to move the upgrade to my original purchase under tmtsteve@outlook.com. My contact form was not working. I believe that could be the reason. Please tell me how I can change it so I have one account.

0

• 

  Permanently deleted user

  • August 16, 2021 09:27

  Hi Stephen,

  Thank you for your message.

  The problem was fixed, we have moved your Pro account to your original email tmtsteve@outlook.com .

  Now the contact form should work fine.

  Best regards, Nelea.

  0
• 

  Stephen Lovell

  • August 16, 2021 15:35

  Thank You

  I had to erase cookies. It wanted to bring me to the old account. We are all fixed now!!!!!!!!!

  0
• 

  Permanently deleted user

  • August 17, 2021 06:22

  Hi,

  Great to know that all is working fine on your site now.

  Please let us know if we can help you with something else.

  0

Please sign in to leave a comment.