html short code not working now

Cody Cross

• August 11, 2021 04:29

the website got broken the html short code doesn't work.

now the short code is getting displayed as out put please see the above screen shot.

can you help me to resolve this.

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  Denis B

  • August 11, 2021 09:18

  Hi Cody,

  What element do you use to display this text with HTML code?

  Kind regards,
  Denis.

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  Cody Cross

  • August 11, 2021 10:12

  Its a text element. Before the brizy 2.3.9 version update all worked properly. but after the update all got broken.

   

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  Denis B

  • August 12, 2021 09:09

  Hi Cody,

  Thank you for your reply.

  That's quite strange, as I tried to re-produce this one my localhost and everything works correctly with Brizy FREE 2.3.9 and Brizy PRO 2.3.7: Screenshot 1, Screenshot 2. Do you have any other plugins installed on your website? If so, please, try to deactivate them, clear cache and check if this will make any difference.

  Looking forward to your reply.

  Best regards,
  Denis.

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  Cody Cross

  • August 13, 2021 03:47

  Thanks @Denis. It was a plugin conflict with "YOAST SEO". Can you check with the YOAST support team and get it resolved.

   

  Regards,
  Cody

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  Denis B

  • August 13, 2021 10:04

  Hi Cody,

  Thank you for your reply. I have created issue for our developers, they will test everything and will fix this. I will let you know when update with this fix will be released.

  Sorry for this inconvenience.

  Best regards,
  Denis.

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  Denis B

  • September 21, 2021 12:49

  Hi Cody,

  I recently received reply from the team that we are forced to disable support for using HTML tags in "Text" element. You can use "Embed" element to add your HTML code or custom CSS to make changes outside the possibilities of the text element.

  Thank you for understanding.

  Best regards,
  Denis.

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