Carousel on mobile showing too many columns for visitors

Sam Rae

• August 11, 2021 01:57

Hi,

I'm using Brizy 2.3.9 and Brizy Pro 2.3.7.

My website https://pgp.org.au is showing too many columns in a carousel widget. This is the view from the Brizy edit screen:

This is what people see on mobile:

Is there a way to fix this? I only want one column to show on mobile. Two columns makes the content too squashed.

Thanks,

Sam

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  Permanently deleted user

  • August 11, 2021 08:50

  Hi Sam,

  Thank you for your message.

  Did you changed something on your website because I just checked it and I found that you don't have a carousel, we have only 2 columns with 2 images, please see here.   If you want to have only one column in the mobile you can hide one column, see here.

  Please let us know if we can help you with something else.

  Best regards, Nelea.

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  Sam Rae

  • August 12, 2021 05:01

  Hi Nelea,

  No, they're not columns. Please see the screenshots, which clearly show it's a carousel widget.

  

  

  Thanks,

  Sam

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  Permanently deleted user

  • August 12, 2021 13:26

  Hi Sam,

  Sorry for the misunderstanding. Yes, you have a carousel and an issue with the Carousel on mobile, so please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email.

  Best regards, Nelea.

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  Sam Rae

  • August 13, 2021 02:27

  Thanks, Nelea. I've responded to the ticket.

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