Updates breaking home page

Scott Alexander

• August 09, 2021 21:07

Updates (manual) break home page and ONLY home page. Sometimes this does not happen immediately but instead happens overnight or several hours later

http://www.littlemissrisk.ca

0

• 

  Scott Alexander

  • August 09, 2021 21:08

  

  0
• 

  Permanently deleted user

  • August 10, 2021 07:06

  Hi Scott,

  We are sorry for this inconvenience.

  Could you please temporarily deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Then, please clear the browser and server cache and check it again. Do you still have this problem?

  Best regards, Nelea.

  0
• 

  Scott Alexander

  • August 10, 2021 23:35

  Hi Nelea,
  
  I attempted to disable all plugins, still happens.  This by the way is ONLY happening with the latest Brizy installs on this site.  If I restore a backup from 4 days prior, there is no issue. (currently restored since it's a client site)
  
  Same as on this other site of mine: http://undiscoveredexistence.com/ (currently broken since it's my own site)
  
  Both hosted with separate companies, as well.

  0
• 

  Permanently deleted user

  • August 11, 2021 07:41

  Hi,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

  0

Please sign in to leave a comment.