mobile menu not working

Peter Reiner

• August 09, 2021 14:28

I see a few others are also having problems. Mobile menu does not work for me on at least two sites https://www.successconsultingservices.com/ and https://www.womenforpeaceafrica.org/. I've tried all sorts of things, different browsers, etc. and cannot resolve. I have cloud pro

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  Alex

  • August 09, 2021 20:40

  Hi,

  Thank you for your message. We will inspect the problem on your projects and then I will come back with a message.

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  Peter Reiner

  • August 11, 2021 14:22

  Hi Alex - still not working after a couple days! I hope this can get fixed 

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  Alex

  • August 12, 2021 12:23

  Hi Peter,

  sorry for the created inconvenience. I created an internal issue for your issue but I still don't have an update from devs. I hope we come back to you with a fix by the weekend.

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  Peter Reiner

  • August 13, 2021 12:26

  Actually, problem resolved. I discovered I had a conflicting javascript snippet. Works now, thank you

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  Alex

  • August 14, 2021 15:42

  What was that script doing? More details could help other colleagues in the community to avoid such a conflict.

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  Peter Reiner

  • August 16, 2021 12:20

  It was a rookie mistake. I was calling a second instance of jquery in settings/code injection, in order to implement a 3rd party add-on that required jquery 1.9 or higher. Thing is, I needed it when I first tried the add-on about a year ago. It was required and used to work, but Brizy must have upgraded to higher than 1.9 on it's own now, so a conflict arose.

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  Alex

  • August 16, 2021 15:24

  Thank you for these details ;)

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