Can't Connect Domain to Brizy

Nahita Zafimahova

• August 07, 2021 10:10

Hello,

I'm trying to move my domain www.hcs-afrika.com from wordpress to brizy. I unmapped the domain on wordpress and input the correct A address and CNAME from my domain provider but current data still shows it's pointing to the wordpress IP address and it can't find the CNAME (Screenshot attached). Any idea how I can resolve this? Do I have to delete the website from wordpress? I have a feeling it may be an issue with the Nameservers, I'm using the default for the domain provider.

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  Permanently deleted user

  • August 09, 2021 10:21
  • Edited

  Hi,

  Thank you for the screenshot. From your shared detail I found that the A record and CNAME aren't set up correctly as they are marked with red. Please check these two articles and make sure you have added the correct records.

  Best regards, Nelea.

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  Nahita Zafimahova

  • August 09, 2021 13:22

  Hi Nelea,

  Managed to fix the A record and CNAME. Thanks.

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  Permanently deleted user

  • August 09, 2021 13:26

  Hi,

  The problem with your project was fixed too, please check now.

  Best regards, Nelea.

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