Email notifications not sending

Manji Cheto

• August 05, 2021 19:47

Hi,

I've set up the forms on my website such that when they are filled, an email comes to an email address that I set up. However, I have tested the site and submitted a form but no emails are going to that address. I've checked spam and nothing is there. Is there an issue with Brizy Cloud?

P.S I have a pro account. 

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  Permanently deleted user

  • August 06, 2021 09:05

  Hi,

  Thank you for your message.

  Please send us the URL link with the form so we could inspect this inconvenience.

  Best regards, Nelea.

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  Manji Cheto

  • August 07, 2021 14:25

  There are three forms/URLs affected. See below

  https://www.upskhill.com/sign-up

  https://www.upskhill.com/instructor

  https://www.upskhill.com/employer

   

   

   

   

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  Permanently deleted user

  • August 09, 2021 11:57
  • Edited

  Hi,

  Thank you for the links.

  We have tested your email form, for this one https://www.upskhill.com/sign-up everything works fine, we received the messages, please see here.  For this one: https://www.upskhill.com/instructor - the contact form is not connected with the email address, see here. The same problem is for the third form https://www.upskhill.com/employer  - not connected, see here.

  Best regards, Nelea.

   

   

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