Weird Lines in Page

Francisco Palarea

• August 05, 2021 18:49

Lines that appeared after updating Brizy WP Plugin that weren't there

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  Permanently deleted user

  • August 06, 2021 09:23

  Hi Francisco,

  Thank you for your message.

  Could you please confirm that you have the latest Brizy Free 2.3.8 and Brizy Pro 2.3.6 version? If you don't have them, could you please update them? Could you please temporarily deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Then, please clear the browser and server cache and check it again. Do you still have this problem?

  Best regards, Nelea.

   

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  Willie Adams

  • August 16, 2021 18:07

  I'm having the same issue. I have tried all of those things and the lines are still there.

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  Permanently deleted user

  • August 16, 2021 18:42

  Hi Willie,

  Thank you for your message.

  Could you please confirm that you have the latest Brizy Free 2.3.8 and Brizy Pro 2.3.7 version? Please also send the link to your website and we will look into it. 

  Best regards, Nelea.

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  Willie Adams

  • August 16, 2021 19:13

  https://divinedesignds.com

  

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  Permanently deleted user

  • August 17, 2021 10:44
  • Edited

  Hi Willie,

  Thank you for your message.

  I just checked your website and found that you are using the twenty nineteen theme. At the moment we have an incompatibility with this theme. Until this issue will be fixed please change the theme to the twenty-twenty.

  Thank you for your understanding and patience.

  Best regards, Nelea.

   

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  Willie Adams

  • August 18, 2021 00:11

  Yes, I used twenty-twenty theme and that resolved the issue.

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