Contact Form not Accepting Captcha Credentials

Jordan Collins

• August 03, 2021 14:19

I have my V2 Invisible Captcha keys and plug them into the contact form's Recaptcha tab but it just clickwheels. My Gmail is already attached and connected but I can't seem to get it to accept my credentials for captcha. I have Brizy Pro. 

 

 

0

• 

  Jordan Collins

  • August 03, 2021 14:19

  Yes, I have deselected "Verify the origins...." on Google. 

  0
• 

  Alex

  • August 03, 2021 20:57

  Hi,

  Do you have an error message or the data simply is not saved? 

  btw: are we talking about a project on Brizy Cloud or Brizy WordPress?

  0
• 

  Jordan Collins

  • August 03, 2021 21:02

  No error message, it just continues to spin and spin and spin.

   

  Brizy wordpress

  0
• 

  Alex

  • August 05, 2021 04:47

  Can you please confirm that we are talking about the latest Brizy versions - Free 2.3.6. and PRO 2.3.4? Once confirmed, I will create a private ticket for you and we will inspect the issue on your dashboard.

  0
• 

  Jordan Collins

  • August 05, 2021 15:15

  

  0
• 

  Alex

  • August 06, 2021 13:03

  Thank you. I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

  0
• 

  Jordan Collins

  • August 06, 2021 15:51

  Thanks

  0
• 

  Christopher Langille

  • October 26, 2021 14:54

  @alex I'm having the same problem, 

  https://www.loom.com/share/611a2fee93e940fbbdce9a039e52ecfa

  You able to open a ticket for me as well? I'm running the most recent version of Brizy as well

  https://d.pr/i/O2Ct5O (screenshot for reference)

   

  0
• 

  Alex

  • October 26, 2021 20:27

  Hi Christopher,

  thanks for such a complete message ;). 

  in the case of @Jordan Collins, we didn't inspect the problem because he somehow solved it on his side. But, I will create a private ticket for you and we will inspect this on your project with our reCaptcha details.

  0

Please sign in to leave a comment.