Paid for Brizy Pro Cloud, still showing need to upgrade to use pro features, also will not publish page.

Curtis Gunby

Paid the 49.00 (see receipt below) for the pro features. Many pro features still not available or asking for upgrade to Pro in order to use.
During site building, currently have 2 pages. Page 2 will preview by selecting the "preview" button on lower right. Page 1 will not.
Site will not publish. Even published to the .brizy.site will not publish. Just keeps taking me back to the publish options page.

Please help....

Comments

5 comments

Permanently deleted user

August 03, 2021 12:13
Hi Curtis,

Thank you for your message.

I just checked your project and both pages are available in preview mode, see here and here. Also,

the site is published and the pro featured are activated, please check.

Please let us know if we can help you with something else.

Best regards, Nelea.
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William Lutz

August 19, 2021 01:04
I'm having the same issue. I have a contact form that I cannot turn on the email notifications for.
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Doina P

August 19, 2021 09:16
Hello William,

Thank you for your message.

Regarding what you said, it seems that you do not have the same problem as the user above or maybe please provide more information. Do you have a Brizy Cloud Pro and the pro features are not available to you? Are your pages publishing? From your message I understood that you have problems with the contact form and email notifications, am I right? Hope to hear from you soon!

Kind regards,

Doina
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William Lutz

August 19, 2021 12:24
Doina, I am not sure what I did, but when I logged back in this morning it seemed to be working OK.
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Doina P

August 19, 2021 12:28
Hi William,

Ok, that's great news! I am glad everything is working alright now. If you ever have any other problems or questions, please feel free to ask! We will be happy to help!

Have a nice day and kind regards,

Doina
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