My Brizy Contact form isn’t working

Connor Erickson

• July 28, 2021 02:38

I’ve done this several times before. I go to the contact form, click on WordPress, then put in the email to receive the forms But for some reason non of the forms are coming through I’ve tested it several times, have updated Wordpress and Brizy, and have tried several different emails I don’t know what the issue is and I’ve been trying to figure it out for 4 hours Could you help me?

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  Doina P

  • July 28, 2021 09:15

  Hello,

  Thank you for contacting us !

  Regarding the issue you encounter, the problem might be in the settings you have set in the WordPress. To make sure that this is the core problem i would advise you to try something :

  Please install Contact Form 7 https://wordpress.org/plugins/contact-form-7/ , then add Contact Form 7 shortcode in the brizy page https://jmp.sh/tVkVFur. The problem might be in the configurations of WP, for example PHP email function. If you test this and everything is alright then the problem is in Brizy, and we will talk about this further and assist you with help!

  Hope this helps! If you need more assitance, I can create a private ticket and we can test directly in your dashboard.

  Have a nice day and best regards,

  Doina

   

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