SSL Has Stop Working

Mark Drake

• July 27, 2021 18:57
• Edited

Hello I have two accounts where the SSL has stopped working. They are: 

https://www.sculptelite.com/ and https://www.sculptneo.com/

They both were working fine until I checked them today. Please assist. 

Thank you

 

0

• 

  Denis B

  • July 28, 2021 05:30

  Hi,

  Thank you for contacting us.

  Please, delete this IP from your records for both website:

  sculptelite.com. 299 IN A 34.102.136.180
  sculptneo.com. 600 IN A 34.102.136.180

  After that everything should work correctly.

  Kind regards,
  Denis.

  1
• 

  Mark Drake

  • July 28, 2021 06:12

  Thanks for the feedback Denis but I don't see the IP on any of my records. Can you point me in the direction to find them?

  -1
• 

  Mark Drake

  • July 29, 2021 11:21

  Hello, reviewing the SSL issues is actually saying that the SSL has expired and as mentioned the IP address you provided is not listed on my records. It's been over 24 hours. Can someone please assist me?

  0
• 

  Permanently deleted user

  • July 29, 2021 12:38

  Hi Mark,

  Thank you for your message.

  Both SSL certificates were propagated. Please see here and here. Unfortunately, the SSL takes up to 24 hours to propagate.

  Best regards, Nelea

  0
• 

  Mark Drake

  • July 29, 2021 17:21

  Thank you. 

  0

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