pop up & embed not working on IOS

Ran Cory

• July 27, 2021 11:41

Hi there, 

We just noticed that our pop-ups and embedded forms (from Klaviyo) do not appear on IOS. they appear normally on both mobile and android, but for some reason not on iPhones.

Can someone explain how to fix this? 

Thanks!

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  Doina P

  • July 27, 2021 12:35

  Hello Cory,

  Thank you for the message.

  Regarding the problem you have, we are sorry for this, but i have created a ticket and one of my colleagues will contact you as soon as possible. Till then, if you have any other questions or problems, please feel free to ask!

  Have a nice day and best regards,

  Doina

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