email confirmation and sendinblue integration

Rene Frankena

• July 26, 2021 16:14

Hi,

Is there a way to design the confirmation message after sending an email (see added screenshot)? Also, can I use both the email form as well as the SendinBlue integration so the email is added to my list in SendinBlue? It does not seem to work. 

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  Rene Frankena

  • July 27, 2021 09:53

  Just to explain a bit more about my intention and question:

  Before I just used an embedded instance of the sendinblue form. But that really does not look well on my site designwise, so I was happy to learn you offer an API integration with sendinblue. I use this on my website www.farmstead.nl. My intention is to offer visitors of my site the option to subscribe to my newsletter. In addition, as a safety net, I have a copy of the subscription form send to my inbox, so I know & can check new subscribers. The copy of the subscription is indeed send to me by Brizy Cloud, and therefore handled correctly: the safetynet works. However, the double opt-in process of sendinblue is not started: no confirmation is recieved by the subscriber, no email adress added to my contacts in sendinblue.etc.

  Thanx for your help, I do hope this is settled soon. Because I need to start my campaign/website launch. I'm also in contact with sendinblue to help me out. My question to you is whether both processes can co-exist in one implementation, like in the way I set it up?

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  Rene Frankena

  • July 27, 2021 16:27

  Please respond…

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  Alex

  • July 27, 2021 18:57

  Hi,

  you can change the successful email message in the form settings: https://jmp.sh/hKJs1JW If you want to customize it in terms of styles, then you can do it with Custom CSS.

  Regarding Sendinblue: we have an integration with Sendinblue and you can collect the user emails using the Brizy Cloud form. Here you can find more out: https://support.brizy.io/hc/en-us/articles/360043865331 But this is a basic one, which allows you to simply collect emails in a Sendinblue list. The double opt-in feature is not integrated with Brizy yet.

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  Rene Frankena

  • July 28, 2021 09:52

  Hi Alex, thank you for your response! I also had contact with sendinblue: they explained that the form I created in send in blue, which has double-opt-in, is bypassed by the Brizy integration. So we can leave that form out of the solution, it's not related. However, I did follow the instruction of https://support.brizy.io/hc/en-us/articles/360043865331 and the is completed and successful. However, when testing the form, no emailaddress or names are collecgted in the connected seninblue list.  

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  Alex

  • July 30, 2021 19:25

  Hi,

  we will check this with our Sendinblue account but on your project then we will come back with an update.

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