Site is broken after Update

Celine Nordberg Nielsen

• July 26, 2021 15:43

Hi 

I have updated to: 

Brizy: 2.3.5

Brizy Pro: 2.3.3

After that my site is broken ? 

0

• 

  Denis B

  • July 27, 2021 07:25

  Hi,

  Thank you for contacting us.

  Do you have access to your WP dashboard? If so, please, deactivate all other plugins and check if website will work again.

  Looking forward to your reply.

  Kind regards,
  Denis.

  0
• 

  Ryan Gliozzo

  • July 27, 2021 07:40

  Same again here. I am now about to lose my biggest client as each update has broken my site. Denis , please respond to my email as soon as you can as I now stand to lose a lot of money due to this. Yesterday’s update broke my homepage which now only works once logged in! Other pages are fine , just the homepage now. 
  
  

  Regards,

  ryan

  1
• 

  Celine Nordberg Nielsen

  • July 27, 2021 07:45

  Hi I do have access to my WP Dashboard. What do you mean by deactivating all other plugins? Is it all the plugins that is not brizy ? 

  0
• 

  Denis B

  • July 27, 2021 09:04

  Hi Ryan,

  We replied to your ticket. Please, check it.

  Kind regards.

  0
• 

  Denis B

  • July 27, 2021 09:05

  Hi Celine,

  Yes, exactly. Deactivate all plugins you have except Brizy FREE and Brizy PRO.

  Best regards,
  Denis.

  0

Please sign in to leave a comment.