Problem after last update !!

Fahad A Alfifi

• July 26, 2021 10:47

After the last update, I had a problem with many of my sites, which stopped working, including this site https://thmrat.org/, what is the suggested solution?? I tried restoring an old backup, but it requires me to update the tool so that the pages of the site that I designed through your plugin.

 

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  Denis B

  • July 26, 2021 12:43

  Hi,

  We are sorry for this inconvenience.

  If you are able to access dashboard, please, do next: update Brizy FREE to latest version - 2.3.4. Right now you can update Brizy PRO in your WP dashboard in Plugins area. In case, if you do not see update notification, please, go Dashboard > Updates, click "Check again" and then you should be able to update Brizy PRO

  In case, if you are not able to login in your WP dashboard, please, do next:

  Log into your cPanel or connect via FTP account and delete the Brizy FREE version.
  You will have access to the WordPress dashboard;
  Download the FREE version from the WordPress repository. Activate the FREE version and then update the PRO version.
  Latest versions at this moment:

  Brizy FREE - 2.3.4
  Brizy PRO - 2.3.2
  
  Please, let me know if everything works correctly after updating both FREE and PRO plugins.

  Best regards.

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  Fahad A Alfifi

  • July 26, 2021 17:32

  I did this procedure and the site returned to work, but some data disappeared in the pages that I designed by plugins Brizy !!

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  Denis B

  • July 27, 2021 10:56

  Hi,

  Yesterday were released updates for both Brizy FREE and Brizy PRO. Please, make sure that you are running Brizy FREE 2.3.5 and Brizy PRO 2.3.3.

  Let me know if you still have problem with the website while running latest versions of Brizy.

  Best regards,
  Denis.

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