membership functionality for not logged in user is not working properly

Ahmed Arul selvaraj

• July 24, 2021 12:02

Hai

Membership condition for blocks set as "not logged in" is not working. When a user logged in, both the menu are showing up. Verified the conditions, all remains the same, but not working.

Click here to find the screenshots for both the conditions in the below link

Best Regards,

Arul

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  Permanently deleted user

  • July 27, 2021 07:51

  Hi,

  We are sorry for this inconvenience.

  It was a temporary issue, now everything works fine, could you please check again?

  Best regards, Nelea.

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  Ahmed Arul selvaraj

  • July 28, 2021 10:44

  Hai,

  Good Afternoon.

  I have checked and still have the same issue. I have downloaded and reinstalled the pro plugin also.

   

  Best Regards,

  Arul

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  Permanently deleted user

  • July 28, 2021 11:08
  • Edited

  Hi Ahmed,

  We are sorry for this inconvenience.

  Could you please temporarily deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Then, please clear the browser and server cache and check it again. Do you still have this problem? 

  Best regards, Nelea.

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  Ahmed Arul selvaraj

  • August 05, 2021 04:36

  Hai,

  I have deactivated all the plugins and still the membership function is not working. I have updated the brizy free and pro to latest version. 

  Kindly look into it.

  Best Regards,

  Arul

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  Permanently deleted user

  • August 05, 2021 20:32

  Hi Ahmed,

  Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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