CNAME problem: Project not found after DNS change

Rene Frankena

• July 26, 2021 16:15
• Edited

Yesterday I changed DNS records for my hosting service to Brizy Cloud. Still my ‘Project is not found’. This might be due to the time (48 hrs) it takes to process DNS changes worldwide, but I noticed via DNSchecker.org that the A- records are processed, while CNAME is not. Is there a problem? I did empty cache in the browser.

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  Denis B

  • July 26, 2021 08:42

  Hi Rene,

  Sorry for late reply, support is limited on weekends.

  We are checking the problem, we'll reply you shortly with an update.

  Thank you for understanding,
  Denis.

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  Rene Frankena

  • July 26, 2021 08:56

  Hi Denis, thanx for your response and attention. No worries, I understand the limited support during weekends, but I hope it can be fixed soon! I hope I didn't do anything wrong (I think not...)

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  Denis B

  • July 26, 2021 09:15

  Hi Rene,

  Thank you for understanding and patience, we highly appreciate that.

  Please, check your website now, issue was fixed.

  Best regards,
  Denis.

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  Rene Frankena

  • July 26, 2021 09:26

  Yes, great! Thanx!

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  Rene Frankena

  • July 26, 2021 20:52
  • Edited

  Another question concerning the same issue: I have other urls that I would like to redirect to farmstead.nl (Brizy cloud). I tried to do by using the same A-record and  CNAME-record as used for farmstead.nl. Is that the correct way to do it? So far I get 'Project not found' again.

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  Natalia Chitoroaga

  • July 28, 2021 11:07

  Hello Rene,

  Natalia here, Brizy team.

  Thank you for your message.

  This domain - http://farmsteadjazzclub.nl/ is also a Brizy project; If it's connected as a custom domain (with A and CNAME records), it will be an individual project. 

  If you want to redirect http://farmsteadjazzclub.nl/ to https://www.farmstead.nl/ then you can add HTML redirect code to this project http://farmsteadjazzclub.nl/  >> Project Settings >> Settings >> Code Injection tab - https://jmp.sh/ui7Y8Nk and the code will be: <meta http-equiv="refresh" content="5; URL=https://www.farmstead.nl/ /" />

  Regards, Natalia 

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