After update my website crashed

Terra Sacrae Srl

• July 23, 2021 05:12
• Edited

https://produseforever.shop.ro/

Theme: Astra

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  Denis B

  • July 23, 2021 07:56

  Hi,

  Thank you for contacting us.

  Are you using Brizy FREE 2.3.3 and Brizy PRO 2.3.1?

  Kind regards,
  Denis.

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  Terra Sacrae Srl

  • July 23, 2021 12:05

  I'm using final version of both Brizy builders.
  Now I've restored the website to previous backup and everything working again.
  I won't update brizy until you solve this problem. If you want I can give you the credentials

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  Denis B

  • July 23, 2021 14:43

  Hi,

  The issue you reported appeared only with your website. We didn't receive this kind of reports from another users.
  Today were released update for Brizy FREE and Brizy PRO. Please, update both plugins and check how your website works. After update you should have:

  • Brizy FREE - 2.3.4
  • Brizy PRO - 2.3.2

  Looking forward to your reply.

  Best regards,
  Denis.

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  Terra Sacrae Srl

  • July 23, 2021 20:53

  What about I give you the credentials and see if everything is working? :))
  I will be honest, I'm affraid to make another update. I see alot of complains on line after the previous update :)
  ANyway, I'm going to make a backup for brizy and brizy pro from cpanel and I will try in a few days:)
  I'll let you know :)

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  Denis B

  • July 26, 2021 09:17

  Hi,

  Sorry for late reply, support is limited on weekends.

  Feel free to update both Brizy FREE and PRO, everything will work correctly :) Biggest part of users already updated.

  Please, let me know if everything worked correctly.

  Best regards,
  Denis.

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