Project data should exist

Connor Strickland

• July 22, 2021 15:08

Just stood up a new site and getting this error: Project data should exist

We have tried uninstalling and reinstalling and still no luck.

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  Permanently deleted user

  • July 22, 2021 17:08

  Hi,

  Thank you for your message.

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards,

  Nelea.

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  Ashley Shropshire

  • August 20, 2021 01:58

  I have this error right now on a new project, please help me

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  Permanently deleted user

  • August 20, 2021 09:10

  Hi Ashley,

  Thank you for your message.

  Please sent us the URL of your site so we could inspect the problem.

  Best regards, Nelea.

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  Steven Pesantes

  • August 21, 2021 19:00

  I have this error right now on a new project, please help me

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  Permanently deleted user

  • August 23, 2021 06:33

  Hi Steven,

  Thank you for your message.

  Can you please specify if you have this problem with Brizy WordPress or Brizy Cloud? If it is with Brizy WordPress please send the URL.

  Best regards, Nelea.

   

   

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  Srishti Goyal

  • August 30, 2021 07:48

  I have this error on my new website right now. Pls help. The url for the website saadho.srianish.org. It is with Brizy wordpress.

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  Srishti Goyal

  • August 30, 2021 07:49

  Attaching the screenshot for the error. Need support.

  

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  Natalia Chitoroaga

  • September 01, 2021 08:25

  Hello Srishti,

  Thank you for reporting this issue. 

  I will create a private ticket for your post, I need the wp credentials to fix this bug.

   

  Thank you!

  Natalia 

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  Andreas Ehret

  • October 06, 2021 04:20

  Having the same problem. You should communicate this issue here on the board. Doesn't help me to redad that you have opened a ticket for the other customer.

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  Permanently deleted user

  • October 06, 2021 06:43

  Hi Andreas,

  This problem is individual for each user, we do not have a specific solution. We open the ticket and inspect each case separately. I will open a ticket for this request too. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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