Entrance Animation Elements not working

Jason Berry

• July 22, 2021 11:45

Hi there,

Please see video below with more information. I'm also seeing the Wordpress Critical Error again. All updated.

https://www.screencast.com/t/Ti8ix1yQZdRh

Please help 

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  Doina P

  • July 22, 2021 12:10

  Hello Jason,

  Thank you for reaching out to us!

  Regarding the issue you have, could you provide us with more information, like the WP admin credentials? We will inspect the problem and come to you with a feedback. If you have any other questions, please feel free to ask!

  Best regards,

  Doina 

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  Jason Berry

  • July 22, 2021 12:15

  Yes but where can I post them? Can you create a ticket for me??? 

   

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  Doina P

  • July 22, 2021 12:45

  Hey Jason,

  I will create a ticket for you and one of my colleagues will contact you as soon as it is possible. Thank you for waiting on us! Again, if you have any other questions or problems, please feel free to ask!

  Have a nice day and with best regards,

  Doina

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  Jason Berry

  • July 22, 2021 13:13

  Can someone message me? This is really urgent

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  Denis B

  • July 22, 2021 13:36

  Hi Jason,

  Private ticket (with number 12289) was created as Doina mentioned earlier, you should receive email notification regarding this. Please, reply to this ticket and provide in this ticket link to your website and admin access to your dashboard, our team will check the problem.

  Best regards,
  Denis.

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