Comments: Brizy Cloud
Hiya,
Can you please help me worth adding the comments option to my blog on Brizy Cloud.
With either Facebook or Disqus selected, the comment box does not appear on the published page
Are there some options that I need to set?
Here's one of the pages: -
https://www.academyofpublicspeakers.com/public-speaking-anxiety-fear
Thank you,
Andy
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Hello Andy,
Thank you for your message!
Regarding the question you have, please watch this video that will help you: https://www.youtube.com/watch?v=Ow-wMysX7o8
If you have any other questions or encounter problems, please feel free to ask!
Kind regards,
Doina
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Hi Doina.
Thank you for sending the video link.
The setting suggested in the video are those that have been set.
Can you suggest anything else that I can check?
Kind regards,
Andy
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Hello Andy,
Thank you for writing to us and sorry for the late response, support is limited on the weekends.
Regarding the problem you have, I am sorry that the video did not help much but then try to clear your browser cache and make sure you have the latest versions of Brizy:
Brizy FREE 2.3.4
Brizy PRO 2.3.2
After that update, try again. If it's still not working, let me know!
Best regards,
Doina
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Hi Doina,
The cookies and cache have been cleared and a different browser used, yet sadly this issue remains.
The site is hosted on Brizy Cloud, so I take it there is nothing to update.
Does the comments box display for you?
Kind regards,
Andy
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Hello Andy,
Thank you for letting me know about this , sorry for the issue you encounter and for the misuderstanding.(you work in the Cloud, I guided you for WP)
We will look further into this problem.I will create a ticket for you and one of my colleagues will contact you as soon as it is possible, we will tell this to the development team as well. I think this will help!
Thank you for your patience, have a nice day and best regards,
Doina
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Thank you Doina
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