Failed to parse project data - After creating Menu

Nicolai Mihailiuc

• July 22, 2021 11:07
• Edited

Hello, Brizy team :)

Here is an issue we've got after creating the menu, updating and refreshing the page.

Could you help us with fixing and understanding the issue, please?

Here is the error:

Failed to parse project data {"selectedKit":"vnexmlshkihvcgsxmozgxzzdwsyvolvmhtne","selectedStyle":"bahcadtpvdhdphmhymrsgrwobyzhxcdzytyx","styles":[{"id":"bahcadtpvdhdphmhymrsgrwobyzhxcdzytyx","title":"Overpass","colorPalette":[{"id":"color1","hex":"#A170D9"},{"id":"color2","hex":"#1C1C1C"},{"id":"color3","hex":"#05CAB6"},{"id":"color4","hex":"#B8E6E1"},{"id":"color5","hex":"#F5D4D1"},{"id":"color6","hex":"#EBEBEB"},{"id":"color7","hex":"#666666"},{"id":"color8","hex":"#FFFFFF"}],"fontStyles":[{"deletable":"off","id":"paragraph","title":"Paragraph","fontFamily":"overpass","fontFamilyType":"google","fontSize":16,"fontSizeSuffix":"px","fontWeight":400,"lineHeight":1.9,"letterSpacing":0,"tabletFontSize":15,"tabletFontSizeSuffix":"px","tabletFontWeight":400,"tabletLineHeight":1.6,"tabletLetterSpacing":0,"mobileFontSize":15,"mobileFontSizeSuffix":"px","mobileFontWeight":400,"mobileLineHeight":1.6,"mobileLetterSpacing":0},{"deletable":"off","id":"subtitle","title":"Subtitle","fontFamily":"overpass","fontFamilyType":"google","fontSize":17,"fontSizeSuffix":"px","fontWeight":400,"lineHeight":1.8,"letterSpacing":0,"tabletFontSize":17,"tabletFontSizeSuffix":"px","tabletFontWeight":400,"tabletLineHeight":1.5,"tabletLetterSpacing":0,"mobileFontSize":16,"mobileFontSizeSuffix":"px","mobileFontWeight":400,"mobileLineHeight":1.5,"mobileLetterSpacing":0},{"deletable":"off","id":"abovetitle","title":"Above Title","fontFamily":"overpass","fontFamilyType":"google","fontSize":13,"fontSizeSuffix":"px","fontWeight":700,"lineHeight":1.5,"letterSpacing":1.1,"tabletFontSize":13,"tabletFontSizeSuffix":"px","tabletFontWeight":700,"tabletLineHeight":1.5,"tabletLetterSpacing":1,"mobileFontSize":13,"mobileFontSizeSuffix":"px","mobileFontWeight":700,"mobileLineHeight":1.5,"mobileLetterSpacing":1},{"deletable":"off","id":"heading1","title":"Heading 1","fontFamily":"overpass","fontFamilyType":"google","fontSize":46,"fontSizeSuffix":"px","fontWeight":700,"lineHeight":1.3,"letterSpacing":-1.5,"tabletFontSize":38,"tabletFontSizeSuffix":"px","tabletFontWeight":700,"tabletLineHeight":1.2,"tabletLetterSpacing":-1,"mobileFontSize":36,"mobileFontSizeSuffix":"px","mobileFontWeight":700,"mobileLineHeight":1.3,"mobileLetterSpacing":-1},{"deletable":"off","id":"heading2","title":"Heading 2","fontFamily":"overpass","fontFamilyType":"google","fontSize":36,"fontSizeSuffix":"px","fontWeight":700,"lineHeight":1.3,"letterSpacing":-1.5,"tabletFontSize":30,"tabletFontSizeSuffix":"px","tabletFontWeight":700,"tabletLineHeight":1.2,"tabletLetterSpacing":-1,"mobileFontSize":28,"mobileFontSizeSuffix":"px","mobileFontWeight":700,"mobileLineHeight":1.3,"mobileLetterSpacing":-1},{"deletable":"off","id":"heading3","title":"Heading 3","fontFamily":"overpass","fontFamilyType":"google","fontSize":28,"fontSizeSuffix":"px","fontWeight":700,"lineHeight":1.4,"letterSpacing":-1.5,"tabletFontSize":27,"tabletFontSizeSuffix":"px","tabletFontWeight":700,"tabletLineHeight":1.3,"tabletLetterSpacing":-1,"mobileFontSize":22,"mobileFontSizeSuffix":"px","mobileFontWeight":700,"mobileLineHeight":1.3,"mobileLetterSpacing":-0.5},{"deletable":"off","id":"heading4","title":"Heading 4","fontFamily":"overpass","fontFamilyType":"google","fontSize":22,"fontSizeSuffix":"px","fontWeight":700,"lineHeight":1.5,"letterSpacing":-0.5,"tabletFontSize":22,"tabletFontSizeSuffix":"px","tabletFontWeight":700,"tabletLineHeight":1.4,"tabletLetterSpacing":-0.5,"mobileFontSize":20,"mobileFontSizeSuffix":"px","mobileFontWeight":700,"mobileLineHeight":1.4,"mobileLetterSpacing":0},{"deletable":"off","id":"heading5","title":"Heading 5","fontFamily":"overpass","fontFamilyType":"google","fontSize":20,"fontSizeSuffix":"px","fontWeight":700,"lineHeight":1.6,"letterSpacing":0,"tabletFontSize":17,"tabletFontSizeSuffix":"px","tabletFontWeight":700,"tabletLineHeight":1.7,"tabletLetterSpacing":0,"mobileFontSize":17,"mobileFontSizeSuffix":"px","mobileFontWeight":700,"mobileLineHeight":1.8,"mobileLetterSpacing":0},{"deletable":"off","id":"heading6","title":"Heading 6","fontFamily":"overpass","fontFamilyType":"google","fontSize":16,"fontSizeSuffix":"px","fontWeight":700,"lineHeight":1.5,"letterSpacing":0,"tabletFontSize":16,"tabletFontSizeSuffix":"px","tabletFontWeight":700,"tabletLineHeight":1.5,"tabletLetterSpacing":0,"mobileFontSize":16,"mobileFontSizeSuffix":"px","mobileFontWeight":700,"mobileLineHeight":1.5,"mobileLetterSpacing":0},{"deletable":"off","id":"button","title":"Button","fontFamily":"overpass","fontFamilyType":"google","fontSize":15,"fontSizeSuffix":"px","fontWeight":700,"lineHeight":1.6,"letterSpacing":0,"tabletFontSize":17,"tabletFontSizeSuffix":"px","tabletFontWeight":700,"tabletLineHeight":1.6,"tabletLetterSpacing":0,"mobileFontSize":15,"mobileFontSizeSuffix":"px","mobileFontWeight":700,"mobileLineHeight":1.6,"mobileLetterSpacing":0}]},{"id":"oilxrtjxgdgosmgudtgrezwpzxjlfumgppro","title":"Magazine","colorPalette":[{"id":"color1","hex":"#182E43"},{"id":"color2","hex":"#061726"},{"id":"color3","hex":"#1176C1"},{"id":"color4","hex":"#EDB2CB"},{"id":"color5","hex":"#B5D1E6"},{"id":"color6","hex":"#FBF1FA"},{"id":"color7","hex":"#5B6067"},{"id":"color8","hex":"#FFFFFF"}],"fontStyles":[{"deletable":"off","id":"paragraph","title":"Paragraph","fontFamily":"red_hat_text","fontFamilyType":"google","fontSize":16,"fontSizeSuffix":"px","fontWeight":400,"lineHeight":1.9,"letterSpacing":0,"tabletFontSize":16,"tabletFontSizeSuffix":"px","tabletFontWeight":400,"tabletLineHeight":1.6,"ta
{"mode":"full","isActive":false}

Thanks in advance.

Best regards,

Nina

0

• 

  Doina P

  • July 22, 2021 11:26

  Hello Nicolai,

  Thank you for your message!

  Regarding the issue you encounter, I have created a ticket and one of my colleagues will contact you so you can talk things out. Till then, if you have any questions or problems, please feel free to ask! We will respond as soon as possible.

  Have a nice day and best regards,

  Doina

  1
• 

  Eli Katzman

  • March 08, 2022 18:20

  I have the same issue when trying to create or edit a Brizy page.  Please direct me.

  0
• 

  Permanently deleted user

  • March 09, 2022 09:11
  • Edited

  Hi Eli,

  Thank you for contacting us.

  Could you please give more details about your issue? Also, could you please send us the URL of the project where you found this inconvenience?

  Best regards, Nelea.

  0
• 

  Eli Katzman

  • March 09, 2022 15:20

  I tried a new installation of brizy and brizy pro on two different domains.  Both had the same issue.  I deleted the plugin and reinstalled and it didn't' help.  I can't create a new page or edit an existing one with Brizy.  It gives me an error.

  0
• 

  Permanently deleted user

  • March 09, 2022 16:13
  • Edited

  Hi,

   We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea

  0

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