Problems with woocommerce product variations

Completed

Francisco Palarea

• July 22, 2021 00:14

Hi, I just installed the latest version of the builder (free and pro). We're having this issue:

My template is very simple and it was working before I upgraded the plugin and wordpress to 5.8 .

Thanks in advance

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  Doina P

  • July 22, 2021 10:57

  Hello Francisco,

  Thank you for your message!

  Regarding the problem you encounter, I have created a ticket and one of my colleagues will contact you as soon as possible. We are sorry for what happened but if you have any other questions, feel free to ask!

  Have a nice day and best regards,

  Doina

   

   

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  Francisco Palarea

  • July 27, 2021 18:49

  Hello, still having this problem please advice. Thanks

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  Den B

  • July 28, 2021 05:44

  Hi Francisco,

  As Doina mentioned we created private ticket. Our colleague Natalia in this ticket asked you to provide us credentials to your website so we can check the problem. In your Brizy account you should see all our conversations including this ticket. Please, reply us in this ticket and we'll check the problem.

  Kind regards,
  Denis.

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  Francisco Palarea

  • July 28, 2021 21:32

  Thanks a lot, was not aware of private tickets.

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  Doina P

  • July 29, 2021 08:34

  Hello Francisco,

  Don't worry about that! Thank you for your patience. If you have any other problems or questions the future, please feel free to ask! Hope you have a nice day!

  Best regards,

  Doina

   

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  Webdev Agency

  • July 29, 2021 21:30

   

  

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  Webdev Agency

  • July 29, 2021 21:31

  am having a similar issues how do I fix these please 

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  Den B

  • July 30, 2021 11:18

  Hi Eddy,

  Thank you for your message.

  Our developers are already working on this issue. Fix will be included in nearest update. We'll let you know in this post when update will be available for installation.

  Sorry for this inconvenience and thank you for your patience.

  Best regards,
  Denis.

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  Ruli Margianto

  • July 30, 2021 23:37

  I have the same problem, the problem is with the price display on the variation products page. I hope the update will come out soon.
  
  for a temporary fix, is there anything that can be done besides waiting for the update?

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  Permanently deleted user

  • August 02, 2021 07:38

  Hi Ruli,

  Sorry for not getting back to you sooner. The support is limited on weekends.

  We know about this issue and our developers are working to solve it as soon as possible. Sorry for the created inconvenience.

  Best regards, Nelea.

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  Permanently deleted user

  • August 05, 2021 13:31

  Hi All,

  Today we released a new update for Brizy Free 2.3.7 and Brizy Pro 2.3.5, where the problem was fixed. Please update to the latest version and check again.

  Best regards, Nelea.

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