Website broken

Meggie Geelen

• July 21, 2021 12:42

Hi,

I updated wordpress and both Brizy Free and Pro to the latest versions. Now my site is partially broken. The homepage works fine, then on the product page the widgets give an error. And when you click on a product de websites shows a critical error. 

 

https://shop.hikkup.nl/ 

 

 

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  Denis B

  • July 22, 2021 07:37

  Hi Meggie,

  Thank you for contacting us.

  Please, make sure that you are using latest versions of Brizy:

  • Brizy FREE - 2.3.3
  • Brizy PRO - 2.3.1

  If you have these versions installed and still have this problem, please, let us know.

  Best regards,
  Denis.

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  Meggie Geelen

  • July 22, 2021 08:01

  Like I said, the issues happen because of the updates. 

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  Permanently deleted user

  • July 22, 2021 08:33

  Hi Meggie,

  Thank you for getting in touch with us.

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

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  Meggie Geelen

  • July 22, 2021 08:45

  Thank you! 

  I have sent my credentials by mail :)

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